Privacy Policy

We understand that privacy and the security of your personal information is extremely important. Because of that, this policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.

How do we use your information:

The information we collect may be used to:

Account holders:

When you apply to us to open an account, we will carry out a company credit check through "Creditsafe".

Who might we share your information

Ecofil Ltd will not share your personal data with a third party company without your permission. However by placing an order with Ecofil Ltd you must agree that the delivery company we chose to use, has access to your personal delivery and contact details only for the purpose of ensuring your order is delivered.

Your rights

Access and correction of your personal information

You have the right to access the personal information that we hold about you. It will be provided to you free of charge.

Before providing personal information to you or another person on your behalf, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information and prove the request is genuine.

If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.

If you would like to exercise these rights, please contact us as set out below.

Right to stop or limit our processing of your data

You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.

If you would like to exercise this right, please contact us as set out below.

How long will we keep your information for?

We will retain a record of your personal information. This is done in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.

Contact us

If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by one of the following means:

By email: info@ecofil.co.uk

By post: Ecofil Ltd Suite C, St Mary’s Studios, St Mary’s Road, Bowdon WA14 2PL, United Kingdom.